How to quickly restore your mail.ru account?

How to add a phone to your accountIf you are faced with the problem of a blocked mail.ru mailbox, then you are probably interested in ways to quickly restore your account. Actually recover deleted mail.ru account simple enough, but you have to be patient and phone! Below we will look at the main points of account recovery.

We do not recommend contacting technical support for recovery, and we will tell you why you should not do this! In this article we will tell you how easy and fast
  • restore your mail.ru account
  • and avoid stealing it.
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  1. Here you can find accounts of any social network and postal service Our accounts work stably on any proxy Go to the "Recovery methods and notifications" section.We start to restore the account by mail
  2. In fact, there can be only two options to restore your account - either to restore an account that has already been blocked, or if the second, you simply forgot your password. Based on this, we select the desired option and read: Option number 1: "If the mail is blocked." Click onTo get started, just "Enter your mail", if you see an error when entering, you need to understand the nature of this error. If the inscription "account blocked" appears, for example, as below, then your account has been banned mail.ru

It is difficult to understand why this happened - usually users themselves know what they violated, either they were SPAM or tried to use many other accounts.

We solve the captcha, enter the mobile phone and restore access. In 99% of cases, your account will be unblocked. To restore someone else's mailbox (for example, work, or not very important for you) - you can use the services activators-sms. For example: sms-activate.ru, sms-reg.com and others.

Mail.ru allows you to restore accounts that were blocked for violation by linking them to a mobile phone.

  1. That is, absolutely any box can be safely restored by tying it to a mobile phone. Just enter the phone number, get an SMS and voila - the mail is working again. However, there is a minus - all the contents of the mail will be deleted, this is done in order to secure the owner's data.
  2. You never know if you are trying to recover not your mail, but someone else's, you won't get a lot of data from an empty mailbox.
  3. Option number 2: "If you forgot your password or stole your account"
  4. It is still more difficult here, unfortunately, as practice shows, it is much more difficult to restore an account that really belongs to you than to restore some left registered account.
If you see a message like the one below, it means that someone changed your password or you yourself could have forgotten it.

It is not entirely clear what this is connected with. But there are such locks too. The password just stops working. Restoring such a mail.ru account is even more difficult, apparently due to the fact that your personal account seems to the administration to be very alive, and they cannot just restore it. We must torment you!

They will definitely ask you for a whole bunch of data: security questions, SMS to your phone, additional mail. There are cases that even after the provision of this data, access is not restored.

Let's hope it doesn't affect you. To restore access in case of an "incorrect password" error, simply press the restore button and follow the instructions.

Account recovery methods - choose one of three

Based on what information about the mailbox was entered during registration, you can choose one of the following mail recovery methods:

Send a link to additional mail.

To recover your password using additional mail is the most convenient and simple option, you just receive a recovery link. Go to it and enter a new password. After that, the account will be restored. If you do not have access to additional mail or this method does not suit you, select “I do not have access to the specified mailboxes and see the item below.

Via SMS to the linked number.

They will definitely ask you for a whole bunch of data: security questions, SMS to your phone, additional mail. There are cases that even after the provision of this data, access is not restored.

This method simply sends a special code to your number, confirming the ownership of the phone. To restore your account, click "Get the code by SMS". We enter the received code in a special field, and then set a new password for your mail. If you do not have access to a cell phone, then click "I do not have access to the specified phones" - you will have to use an alternative way to restore your account.

About alternative methods: An alternative method is usually to indicate a security question and an answer to it. But as practice shows, mail.ru absolutely does not care about this data. He never asks them at all, and if he does, he ignores the answers.
For example, you might have signed up for an account in 2010. And ask the answer to your secret question "mother" , after a year change the answer to

"dad"

, then after another 5 years change it to

  • "Kuzya"
  • and you will naively think that your answer will be "Kuzya" - after all, it is the last one. However, it is not!
  • We hasten to upset you! Mail.ru will consider the phrase
  • ... He absolutely does not care what you asked there later. Even though you change your question 20 times, they will still ask you the very first answer in case of a technical support request.

We ourselves faced this problem: the administration of mail.ru always asks for the very first answer, and people very often forget it. After all, usually it was a very long time ago and is erased from memory. As a result, it turns out that the real owner of the account knows all the answers and questions, but sometimes he cannot restore his account.

On our own behalf, we recommend that you record all the data from your profile, starting from the moment of its registration and in the process of changing the data. In this case, you will always know

how to recover mail.ru account

in any situation.

Instructions for restoring a mail.ru account using the administration

If you want to restore your mail.ru account using a request to technical support, then think three times before that. In this case, the administration blocks all other unlocking methods and you will wait for some letters from them like manna from heaven. That is, until you answer them to all their messages, you will not restore your account. What can they ask you in terms of information? In fact, there are a lot of options, if you made a written request to the administration, they will certainly ask you: Current account password

  • The very first account password specified during registration (the very first!)
  • They will ask for an example of 10-15 mailbox addresses with which you communicated the most
  • Indicate the very first secret answer to the question indicated during registration (do not confuse it with the current answer, we wrote about it above).
  • If you give all the answers correctly, you will be sent a link to reset your password. However, people, as a rule, cannot name even half of this data.
  • The most amazing thing about all this is that the administration does not ask to confirm the phone number and mailbox. That is, you will not need this data, this is such an illusion of security.
  • All correspondence with the administration will be carried out exclusively by mail. The administration does not have an official telephone or other means of communication. In 95% of cases, a person has to get a different mail address and correspond from it.

Time for solving the problem takes from 21 to 45 working days, Saturday and Sunday are not counted. The administration answers 1 time in 4-5 days, and the general conversation with them will last for a very long time. In general, most people leave addresses blocked, and they don't care what happens to their mail there. Since they do not want to communicate with technical support anymore.

What to do to avoid account theft and blocking?

We do not recommend contacting technical support for recovery, and we will tell you why you should not do this! If you are afraid of deliberately stealing your password or simply that you will forget it yourself, we will give you some really-working practical advice. If you don't want to worry about

, then it is worth taking our advice into a habit in advance, so let's go:

  1. Maintain your notebook with passwords and logins

    Each of us has many social profiles, and we often forget the data from these accounts. It is considered good practice to keep a regular notebook where you write down all the profiles. Such a notebook can really help you out, because it is impossible to remember passwords from 10, 20, and even more so 40 sites. All data will be at your fingertips. and Different passwords can be used.

    Use different passwords on sites
  2. Many of you leave the same passwords on all sites. For example, most have the same password from Vkontakte, Odnoklassniki and Mail. If someone breaks your one account password, they can easily gain access to the rest. Always make different passwords, this is a sign of good form, a notebook with notes will always help you with this.

    Don't use primitive passwords

    Use different passwords on sites
  3. Of course, if someone wants to hack your account, they will definitely do it. The question is how much money will have to be spent on this. On average, in the black services market, hacking a mailbox costs around 3000-5000 rubles, that is, almost any user can afford it. The question is - how much does someone need it?

    We hope our tips will help you and save your accounts!

    Use different passwords on sites
  4. We also remind you that you can buy ready-made mail.ru accounts from us for work and not bother with registration yourself!

    Find out how to correctly place an order on our website!

    Use different passwords on sites
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Buy accounts mail.ru (mail)

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Mail.ru postal service is the most popular mail among the Russian population. Its popularity is due to the simplicity of registering an account, and the free mail.

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Buy Mail.ru accounts in the online store

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  3. While using one of the popular e-mail services - Mail.ru, like other similar ones, there is a possibility of losing or forgetting your account password. For such situations, the service provides the opportunity to restore Mail. What exactly is required in such a case - we will consider in today's review.
  4. The main recovery method

A simple and at the same time effective method that provides an opportunity to restore mail is to use the login from the account, access to which has been lost.

Confirm it by SMS or call.

It is important to remember that if the user has not logged into the account for 5 years, the information is deleted. Otherwise, the following is done:

go to the main page of the service;

click on the "Forgot password" button;

  1. enter login - email address;
  2. upon successful search for the specified mail account, a recovery form will open;
  3. you must enter all the personal data that was indicated during registration;
after confirming the sending of the entered information, a page opens with additional fields about the account - we fill them in and send them for consideration to the support service.

after confirming the sending of the entered information, a page opens with additional fields about the account - we fill them in and send them for consideration to the support service.

If the required information is correctly specified, a link to enter the email will be sent to another email address specified on the recovery page soon.

One method is to provide basic account information with a password when registering

  1. Note!
  2. It is not recommended to fill in those fields that the user is not sure of the correctness of the information. Having answered correctly even a couple of questions, access to the mailbox is returned, but if some information is specified incorrectly, the probability of returning the account is reduced.
  3. Recovery using a security question

The next method to return access to mail ru is to use a secret question. Now the administration of the service has decided to refuse such a recovery option, so it will not always work.

  1. Actions are performed like this:
  2. on the authorization page, follow the link "Forgot your password?";
  3. write in the appropriate field the login from the mailbox and select the domain from the drop-down list;
  4. enter the answer to the security question exactly in the same form in which it was installed, confirm the sending of information;
Why can't I restore access by phone number

if the specified answer matches the one saved on the server, the user will be prompted to enter a new password to enter his email.

It is important to remember that in this way you can restore mail without a number only if the account has not been used for the last 3 days. Otherwise, you will have to wait or use a different method.

Additional mailbox

The next simple way to return mail without a phone number, from which you forgot your password, is to use an alternative email address, it is indicated during registration, and it is also possible to change it later in your account settings.

  1. If spare mail was specified and access to it remains, we do the following:
  2. as in the previous cases - click on the link "Forgot your password?";
  3. on the recovery page, enter an alternative email address in the appropriate field;
  4. in a couple of minutes, a link will be sent to it, upon switching to which the user will be taken to his account, where he will be asked to set a new password.

Recovering to an alternate address

Using a phone number

The last method of mail recovery among the simple ones is by the phone number specified in the account settings, if it has been changed. In such a case:

on the page for restoring access, write your phone number in the appropriate field;

Backup mail

after a few seconds, an SMS message with a code comes to him - enter it in the form that opens;

if the secret combination is successfully entered, the page for setting a new password opens.

This method of returning access to your page is the most reliable, so it is recommended to always indicate your valid phone number in your account settings. If this has not been done yet, execute:

log in and go to account settings;

open the section with personal data;

press the button for adding a phone and indicate its number;

The backup email receives notifications of suspicious activity in the account. For example, if someone tries to log in from an unusual place or changes the password in their account, we will warn you.

in a couple of minutes, a confirmation code comes to the mobile device, enter it and save the number.

The most reliable option is recovery by phone number

Support service

If none of the above methods of returning access without a phone has led to a positive result, and the number is not specified or has been changed, there is only one option to get the opportunity to log into your account - contact support.

  1. Before that, you should create a new mailbox, preferably in the Mail.ru service to communicate with the support service. Then we do the following:

    after an unsuccessful attempt to restore access at the bottom of the window, follow the special link to contact the support service;

  2. And if you forget your password, you can recover it using this mail. A letter will be sent to the backup mail from the address

  3. enter all the necessary personal data specified during registration - last name, first name, date of birth and gender;
  4. support@corp.mail.ru

  5. write a backup mailbox, which will receive a response;

    enter not forgotten information in the appropriate fields as much as possible - the name of the created folders with letters, the last letters and the time of sending, the addressees, the year or the time period for registering e-mail, and so on.

  6. ... The letter will contain a link - follow it and come up with a new password for your account.

Within up to 3 days, a response is received from the administration of the service with new login information or a message that it was not possible to confirm ownership of the account. In some cases, the answer may not come, especially if the specified address for communication is not registered on Mail.ru.

If you lost your login

The problem with losing a login does not happen as often as with a password, because users forget it much less often. There is no way to recover your login from a mail account using the service itself, and contacting the support service will not help in this either - they cannot prompt such information.

How to add backup mail to your accountTherefore, when the login from Mail.ru is lost, the user can rely on himself or contact other interlocutors with whom the correspondence was conducted - the necessary information can be seen in the "Sender" field by opening any letter in the e-mail box. How to add backup mail to your accountThe last resort - support

How you can lose access to the page and some preventive measures

In addition to the fact that the user has forgotten the password for the account, there are other situations when the opportunity to enter the mail is lost. Thus, a virus appears on the computer that creates an exact copy of the mail server page. The user, without suspecting anything, enters the login information, however, instead of the usual folders with letters, he will not see anything or a pop-up window appears with a message about incorrect login information, an error, or even the need to pay money to continue using the mail. In this case, the system is immediately checked for viruses and the password for the mailbox is changed.

If accounts in social networks, personal account of banking services and the like were linked to the hacked mail, it is recommended to immediately change the address on the corresponding pages.

***

Thus, if, for certain reasons, the user has forgotten the password for entering the Mail.ru email account or lost it, the service leaves the opportunity to restore the account by specifying personal information for access. It is possible to contact support, proving the ownership of the lost account. How this is done is discussed above, so that any user who encounters problems will fix the situation on their own.

Today, only a few mail services provide the ability to recover a deleted account, including Mail.Ru. This procedure has several important features, each of which must be taken into account even before removing the box. In this manual, we will tell you about the methods for renewing account maintenance.

Recovering deleted Mail.Ru mail

When you delete an account on the Mail.Ru website, the settings are automatically reset in various services of the company and personal data is deleted, including any letters ever created, whether incoming or outgoing. In view of this, such information cannot be returned even through the support service. This nuance, as well as some others, were mentioned by us in the article on deleting a mailbox.

Enter your mail.

See also: Mail.Ru mail removal

Mail will be available for account recovery in 14 days.

The whole stage of restoring control over the mailbox is reduced to the authorization procedure using data from the Mail.Ru account. At the same time, the service of not only mail, but also other services of this developer will be instantly resumed.

Mail.ru Mail app

See also: How to enter your Mail.Ru mail Authorization can be done both on a computer via a web browser or email clients, and using the official mobile application. There is nothing complicated in the login process.

If you have problems with your login and password, read the instructions on how to reset them.

If you have installed the Mail.ru Mail application, where the account is connected, we will send the recovery code to the application. Open it and go to the account you are restoring access to. A screen with a code will appear on top of the letters.

Read also: Password recovery from Mail.Ru mail

Enter the code in your browser and then come up with a new password.

If you have not deleted your account yet and want to do it on a temporary basis, but the existing letters are of any value, be sure to set up synchronization with another mail service.

Read more: Linking other mail to Mail.Ru

The advantages of the Mail.Ru mail service include not only the ability to restore an account, but also the absence of a time frame for the existence of a blocked account. Due to this, control over mail can be returned at any time. We are glad that we were able to help you solve the problem.

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The mail ru service is very popular in our country. This was partly due to the fact that it appeared many years ago. Today, the number of owners of this account is still growing, despite the great popularity of Yandex and Google. To enter the mailbox, a username and password are used, so one of the most common problems for users is access restoration. This can be done both through the phone and in the full version of the site from a computer. Let's take a closer look at both of these options. Forgotten password recovery

What if I forgot my password for mail ru? It can and should be restored. It is very easy to do this: 1. Go to the official website of the mail client https://mail.ru/

2. An authorization window will open, in which you must specify the mailbox name and password. Below the form there is a button "Forgot your password?"

How to quickly restore your mail.ru account

3. At the next stage, a page will be loaded, in which you need to specify the mailbox to which you want to return access. We do this and press the "Restore" button.

We are assuming that your mailbox has been hacked. In order to protect your data, we have temporarily blocked access to the mailbox

4. Then a form will open with a secret question that you chose at the stage of registration on the site. We give an answer to it and enter the captcha (numbers and letters from the picture). Click "Recover Password".

The username or password you entered is incorrect. Check the correctness of the entered data.

Important!

See also: How to enter your Mail.Ru mail Next to the button "Recover password" there is a button "I do not remember the answer". It must be pressed if you have forgotten the answer to your security question. In this case, a questionnaire will be loaded, which will subsequently be sent to the technical support service. If most of the answers are close to the truth, access to mail can be restored.

In the questionnaire, you need to fill in the fields "Name and surname", indicate the date of birth, select from the drop-down list when the mail was approximately registered and what was the password during registration. You also need to answer the security question again, enter an additional postal address for communication and fill in the captcha cell. At the end, click the "Send" button. If the form is filled in correctly, the ability to recover mail will become available instantly. The user will need to come up with a new password and enter it twice. Re-entering is required to confirm and verify the access code.

This completes the procedure for restoring access to mail, if you have forgotten your password. As you can see, there is nothing complicated. The main thing is that the mail really belongs to you.

Other ways to recover

Password recovery

Through a backup address.

Above, we examined the option of mail recovery through a security question. But if during registration the user specified a backup address, then the procedure will look like this:

See also: How to enter your Mail.Ru mail 1. At the authorization stage, press the button "Forgot your password?" and enter the name of the mailbox that we want to return control.

2. Then a window will appear in which it will be written that the restore link was sent to the same backup address. All that remains is to enter the code from the picture and click the "Restore" button.

3. Now go to the backup mail client and open a letter from the mail.ru support service. The body of the letter will contain a link by clicking on which you can set a new password to the system. 4. Specify a new password, re-enter it and click "Enter mail".

Entrance plate

That's all! Account management restored.

By phone number.

Recovery by phone number

Another way to regain control of your account is with a phone number. However, restoration by phone number is possible only if it was indicated during registration. In this case, you need to do the following:

1. Press the button "Forgot your password?" at the authorization stage and enter the mailbox name in the corresponding line.

Through support

2. Then a window will open indicating that the recovery code will be sent to your phone number. All that remains is to enter the code from the picture and press the button "Receive code by SMS".

3. We are waiting for an SMS with a confirmation code and enter it in the appropriate cell. At the end, click "Finish".

After that, the screen will display the already known recovery form, in which you need to specify a new password and enter it twice.

If the user does not have access to the phone, does not have a backup mailing address and does not remember the answer to the security question, all that remains is to select the item "I do not have access to the specified phone / mail / I do not remember the answer." In all these cases, you will need to fill out a standard form. It is necessary to indicate the name and surname, as well as the date of birth, the registration password and the approximate time of registration, the mailing address at which you can contact, and the code from the picture.

How to restore a mailbox on Mail.ru

In the "Mailbox" field, specify the one by which the support service can contact you. You need to enter the real address, as a decision on restoration will come to it. If not, then register.

Mail recovery through authorization on the Mail.ru website

Through technical support.

To prevent this from happening again, link your phone number to the box.

See also: How to enter your Mail.Ru mail This method is relevant when none of the above has given the desired result. First you need to create an additional mailing address at mail.ru or ask for access from a person you trust.

The procedure is as follows: 1. We go to the mail and press the button "Write a letter".

2. In the line with the subject, write "Password recovery". In the recipient's line, indicate the address - [email protected]

3. The text should describe in detail the situation and the steps already taken. Indicate when access to the mail service was lost, request a package of documents necessary for recovery and identification of the person. Be sure to include the full address of the mail you have lost control of.

3. A reply will be received shortly, indicating further steps.

If the mail was registered according to real data, then you only need a photo of your passport or birth certificate. And if the data was fictitious, then the administration can request as much information as possible. For example, the name, surname, date of birth specified during registration; the name of manually created folders; Personal settings; last incoming letters; the answer to the security question and the previous passwords, which you remember.

When the user can prove that it was his mail, he will receive a notification and a link to change the access code within 72 hours.

Recovery when cracking mail.

Quite often, e-mails are hacked by hackers. It happens that you just created an account, and it has already been hacked. Then, when trying to restore, the user will see the following message on the screen:

It will indicate that recovery is possible after receiving a special code to the phone number you specified. Select a country from the drop-down list, enter a combination of numbers, a code from the picture and press the button "Get code from SMS".

Then an additional window will appear on the screen, in which you need to specify the code and click the "Finish" button. Next, the user needs to fill out a standard questionnaire, indicating the last name and first name, date of birth, registration time and password, give an answer to the secret question and click "Send".

Often after that, another questionnaire appears, in which you must specify the passwords used earlier, the name of the folders in your account, enter information about the letters sent, indicate the method of communication. Having done this, click "Submit" again.

Now the application will go to the technical support service, where it will be considered from one to several days. If the information was specified correctly, then you will receive an email with a link to the backup mailbox, by clicking on which you can change your password. If you receive a letter of refusal, you need to go through the entire procedure again and indicate the data more carefully.

password change

If after recovery you decide to change your password to a more secure one or replace it with a more familiar combination, you can do this in your personal account settings. To do this, you need to log in to the mail and, once on the main page, open the "More" tab. In the drop-down menu, select the "Settings" section.

A new page will open with a side menu on the left, in which you need to select "Password and Security".

This is where the password change option comes in. Press the button "Change password" and in the pop-up window indicate the old password, then enter the new one twice to confirm your actions. At the end, click the "Change" button.

Perhaps, in addition, an electronic captcha will appear on the screen, which will need to be entered.

At the end of the procedure, a small notification will appear on the screen in the upper right corner. At this, the change of the access code can be considered complete.

Thus, recovering the password from mail ru mail is a simple task and will take very little time if the user remembers the answer to the secret question, he has a backup mailbox or a phone number is tied to his account. Otherwise, the procedure is delayed and becomes somewhat more complicated. Therefore, it is recommended to write down the password in a safe place and initially set its complex combination in order to prevent the page from being hacked.

Mail.ru mail recovery

1In this article, I will show you how to recover email Mile. We will learn how to return access to the mail.ru mailbox if a username or password is forgotten.

2How to recover mail Mile

3Since you got to this article, it means that you saw an unpleasant window with the inscription "Invalid name or password" when you entered your inbox on mail.ru.

This message appears for one of two reasons: either you really entered the wrong username or password, or the mailbox was hacked. In both cases, you can return access, and now I will show all possible solutions to this problem.

If you forgot your login

To access the mail, you must definitely know the login, that is, the exact address of the mailbox. It would seem a commonplace thing, but about half of the users cannot log in because of this.

There are four types of login in Mail's mail:

mail.ru, inbox.ru, bk.ru, list.ru

For example, I have a mail named dima. This means that my address can be [email protected], [email protected], [email protected] or [email protected] These are all different boxes!

You can choose the ending in the login form on the right.

Often, users make mistakes not only with the ending, but also with the name itself. For example, a person has the address [email protected], and he indicates [email protected] An error in one letter or number matters - after all, these are two different boxes.

If you don't remember your login

... In the event that you don’t remember your login at all, there is only one option: contact someone who can suggest it.

Contact the people you wrote to from this mailbox. If they have at least one letter left from you, then the login is easy to find out. To do this, you need to open the letter and see which address is indicated at the top of it.

If you forgot your password

There is often a situation when a user knows for sure both the login and password, but still cannot get into the mailbox. The solution is simple: open the Notepad program (Start → All Programs → Accessories → Notepad) and type the password. Then we copy it and paste it into the login form on Mayla.

All jokes aside, I have repeatedly come across the fact that a person knows the password for sure, but each time he enters it incorrectly. After all, the password is printed under the asterisks and the error cannot be seen.

How to recover mail.ru password

If you have tried all possible options, but failed to log in, all that remains is to recover your password. This is done like this:

... We open the site mail.ru

... In the upper left corner, where the entrance to the mail, click on "Forgot your password?". ... Specify the address of your mailbox and click "Restore".

By phone number

If the mail is tied to the phone, the following message will appear:

Enter the code from the picture, click "Get the code by SMS". A window will appear:

It remains to wait for an SMS message to the linked phone number (usually comes within a minute) and get the code.

Well, then enter the code, click "Finish" and change the password.

Through another e-mail

If you insured yourself in advance and specified an additional mailbox, then you will see the following window:

In an empty field, enter the hard-to-read code on the left side and click "Restore", after which we get the following message:

Next, we go into this box, just specified, and look for a letter from the sender "Mail.ru Support Service".

We open it and see that to restore you need to follow the link.

We move on and then they give us the opportunity to come up with a new password.

We print it in both one and the second field, and enter the mail. Now it will be possible to get into it using this password.

Through a security question

Previously, when registering on mail.ru, you had to select some secret question (the answer to which only you know) and indicate the answer to it. This is especially true for old boxes that are more than two years old.

If you specified it, then the following window will appear:

You just need to type the answer to this question and if it turns out to be correct, then the system will immediately allow you to change the password for the box, and then open it.

If there is no access to the phone

If there is no access to the phone, another mailbox, or the answer to the security question does not fit, then there is nothing left but to select the item

I do not have access to the specified phone / mailbox / I do not remember the answer.

In this case, the site will offer to fill out something like this:

  1. We fill it in carefully. Special attention to the item "How to contact you". Here you need to specify the email address. It is to him that the decision will come, therefore, if you do not have any other mail, you must definitely register it. It is better to open it on Yandex or Google.
  2. What to do if mail is hacked Very often, it is impossible to enter the box due to the fact that it was hacked. And this applies even to those who have nothing of value there.

It happens that a person has just registered his mail, has not yet managed to send a letter to anyone, and the mailbox has already been hacked. This happens for various reasons: too simple password, viruses, spyware and much more.

If this happened to you, then when you try to restore access, the following message will appear:

The situation is sad, because in this case it is more difficult to restore access to the box. But do not despair and enter your mobile phone number and code from the picture. An SMS message with a digital code comes to the phone, which must be entered in an additional window.

After that, the following questionnaire opens:

  • We fill it out very carefully. Often after that, another, more detailed questionnaire appears.
  • We also fill it out very carefully. If you cannot answer some questions, skip.
  • Pay attention to the field "How to contact you". Here you must be sure to specify a different email address. If not, you will have to open it. You can do this for free on Yandex or Google.
  • After sending the completed questionnaire, we receive the following message:
  • Now we are patiently waiting for a decision on our issue. It will be sent to the email address specified in this form.
  • As a rule, the answer comes within a few days. For example, he came to me the next day, and it was Sunday.

If you sent the correct information, you will receive a letter like this: You just need to follow the link and enter a new password.

If a refusal to restore came (and this may happen due to an incorrectly filled out questionnaire), try to go through this procedure again, indicating other expected data.

Password recovery through support

  • If all else fails, there is another way to recover.
  • First, we need another mailbox on mail.ru. You can register a new one or ask someone you trust. Having a mailbox on Mayla, we do the following:
  • We go into it and press the button "Write a letter".

3. The text should describe in detail the situation and the steps already taken. Indicate when access to the mail service was lost, request a package of documents necessary for recovery and identification of the person. Be sure to include the full address of the mail you have lost control of.

3. A reply will be received shortly, indicating further steps.

If the mail was registered according to real data, then you only need a photo of your passport or birth certificate. And if the data was fictitious, then the administration can request as much information as possible. For example, the name, surname, date of birth specified during registration; the name of manually created folders; Personal settings; last incoming letters; the answer to the security question and the previous passwords, which you remember.

When the user can prove that it was his mail, he will receive a notification and a link to change the access code within 72 hours.

Recovery when cracking mail.

Quite often, e-mails are hacked by hackers. It happens that you just created an account, and it has already been hacked. Then, when trying to restore, the user will see the following message on the screen:

It will indicate that recovery is possible after receiving a special code to the phone number you specified. Select a country from the drop-down list, enter a combination of numbers, a code from the picture and press the button "Get code from SMS".

In the subject line we write "Password recovery", in the recipient line -

Often after that, another questionnaire appears, in which you must specify the passwords used earlier, the name of the folders in your account, enter information about the letters sent, indicate the method of communication. Having done this, click "Submit" again.

Now the application will go to the technical support service, where it will be considered from one to several days. If the information was specified correctly, then you will receive an email with a link to the backup mailbox, by clicking on which you can change your password. If you receive a letter of refusal, you need to go through the entire procedure again and indicate the data more carefully.

password change

[email protected]

A new page will open with a side menu on the left, in which you need to select "Password and Security".

This is where the password change option comes in. Press the button "Change password" and in the pop-up window indicate the old password, then enter the new one twice to confirm your actions. At the end, click the "Change" button.

Perhaps, in addition, an electronic captcha will appear on the screen, which will need to be entered.

At the end of the procedure, a small notification will appear on the screen in the upper right corner. At this, the change of the access code can be considered complete.

Thus, recovering the password from mail ru mail is a simple task and will take very little time if the user remembers the answer to the secret question, he has a backup mailbox or a phone number is tied to his account. Otherwise, the procedure is delayed and becomes somewhat more complicated. Therefore, it is recommended to write down the password in a safe place and initially set its complex combination in order to prevent the page from being hacked.

Mail.ru mail recovery

In the text of the letter, you should write about when access was lost, inform that the mail was hacked and ask for a package of documents that is necessary to restore it. Do not forget to include the full mailbox address.

In the near future you will receive an answer that will tell you what information you need to provide.

If you registered the box with your real data, then you can report this, and, perhaps, you can only get by with a photo of your passport or birth certificate.

This message appears for one of two reasons: either you really entered the wrong username or password, or the mailbox was hacked. In both cases, you can return access, and now I will show all possible solutions to this problem.

If you forgot your login

To access the mail, you must definitely know the login, that is, the exact address of the mailbox. It would seem a commonplace thing, but about half of the users cannot log in because of this.

There are four types of login in Mail's mail:

mail.ru, inbox.ru, bk.ru, list.ru

For example, I have a mail named dima. This means that my address can be [email protected], [email protected], [email protected] or [email protected] These are all different boxes!

You can choose the ending in the login form on the right.

Often, users make mistakes not only with the ending, but also with the name itself. For example, a person has the address [email protected], and he indicates [email protected] An error in one letter or number matters - after all, these are two different boxes.

If you don't remember your login

... In the event that you don’t remember your login at all, there is only one option: contact someone who can suggest it.

Contact the people you wrote to from this mailbox. If they have at least one letter left from you, then the login is easy to find out. To do this, you need to open the letter and see which address is indicated at the top of it.

If you forgot your password

In the event that the data is not real, then you will need to provide as much information as possible about the mailbox, namely:

Personal settings (filters, etc.).

Folders created by yourself.

There is often a situation when a user knows for sure both the login and password, but still cannot get into the mailbox. The solution is simple: open the Notepad program (Start → All Programs → Accessories → Notepad) and type the password. Then we copy it and paste it into the login form on Mayla.

All jokes aside, I have repeatedly come across the fact that a person knows the password for sure, but each time he enters it incorrectly. After all, the password is printed under the asterisks and the error cannot be seen.

How to recover mail.ru password

If you have tried all possible options, but failed to log in, all that remains is to recover your password. This is done like this:

... We open the site mail.ru

Recent incoming and outgoing emails.

By phone number

If the mail is tied to the phone, the following message will appear:

Enter the code from the picture, click "Get the code by SMS". A window will appear:

It remains to wait for an SMS message to the linked phone number (usually comes within a minute) and get the code.

Well, then enter the code, click "Finish" and change the password.

Through another e-mail

If you insured yourself in advance and specified an additional mailbox, then you will see the following window:

In an empty field, enter the hard-to-read code on the left side and click "Restore", after which we get the following message:

Next, we go into this box, just specified, and look for a letter from the sender "Mail.ru Support Service".

We open it and see that to restore you need to follow the link.

We move on and then they give us the opportunity to come up with a new password.

We print it in both one and the second field, and enter the mail. Now it will be possible to get into it using this password.

Through a security question

Previously, when registering on mail.ru, you had to select some secret question (the answer to which only you know) and indicate the answer to it. This is especially true for old boxes that are more than two years old.

If you specified it, then the following window will appear:

You just need to type the answer to this question and if it turns out to be correct, then the system will immediately allow you to change the password for the box, and then open it.

If there is no access to the phone

If there is no access to the phone, another mailbox, or the answer to the security question does not fit, then there is nothing left but to select the item

I do not have access to the specified phone / mailbox / I do not remember the answer.

In this case, the site will offer to fill out something like this:

  1. We fill it in carefully. Special attention to the item "How to contact you". Here you need to specify the email address. It is to him that the decision will come, therefore, if you do not have any other mail, you must definitely register it. It is better to open it on Yandex or Google.
  2. Data specified during registration (name, surname, date of birth, etc.).

It happens that a person has just registered his mail, has not yet managed to send a letter to anyone, and the mailbox has already been hacked. This happens for various reasons: too simple password, viruses, spyware and much more.

If this happened to you, then when you try to restore access, the following message will appear:

The situation is sad, because in this case it is more difficult to restore access to the box. But do not despair and enter your mobile phone number and code from the picture. An SMS message with a digital code comes to the phone, which must be entered in an additional window.

After that, the following questionnaire opens:

  • We fill it out very carefully. Often after that, another, more detailed questionnaire appears.
  • We also fill it out very carefully. If you cannot answer some questions, skip.
  • Pay attention to the field "How to contact you". Here you must be sure to specify a different email address. If not, you will have to open it. You can do this for free on Yandex or Google.
  • After sending the completed questionnaire, we receive the following message:
  • Now we are patiently waiting for a decision on our issue. It will be sent to the email address specified in this form.
  • As a rule, the answer comes within a few days. For example, he came to me the next day, and it was Sunday.

The answer to the secret question (if changed, then all the secret questions and the answers to them).

If a refusal to restore came (and this may happen due to an incorrectly filled out questionnaire), try to go through this procedure again, indicating other expected data.

Password recovery through support

  • If all else fails, there is another way to recover.
  • First, we need another mailbox on mail.ru. You can register a new one or ask someone you trust. Having a mailbox on Mayla, we do the following:
  • We go into it and press the button "Write a letter".

Your previous passwords (whatever you remember).

  • Advice
  • ... When communicating with Mile's support team, write very detailed letters, providing maximum information. Be extremely polite: do not accuse or be rude about anything!

If you manage to prove that this is your mailbox, you will receive a notification about this shortly, and then a link to change your password (it will work for 72 hours).

Conclusion

To prevent this from happening again, link your phone number to the box.

Assign a strong password: about 14 characters long using numbers and letters of upper and lower case (uppercase and lowercase).

Write down your username and password in a safe place.

There are four types of login in Mail's mail: mail.ru, inbox.ru, bk.ru, list.ru

If you don't remember the login. In the event that you do not remember the login at all, there is only one option: contact someone who can prompt him.

1. We open the site mail.ru

2. In the upper left corner, where the entrance to the mail, click on "Forgot your password?".

3. Specify the address of your mailbox and click "Restore".

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  • If there is no access to the phone, another mailbox, or the answer to the secret question does not fit, then there is nothing left but to select the item I do not have access to the specified phone / mailbox / I do not remember the answer.

In the subject line we write "Password recovery", in the addressee line - [email protected]

Advice. When communicating with Mile's support team, write very detailed letters, providing maximum information. Be extremely polite: do not accuse or be rude about anything!

You will need

  • - Personal Computer;
  • - registration at Mail.ru.
  • Instructions
  • A page on Mail.ru may be blocked by the site administration due to spam sent from your account to other users. If you are not a spammer or hacker of your own profile, then, most likely, attackers have tried here, the main protection against which is

password change

and further renewal of access to the profile.

Authorization in the Mail.ru mailbox on Android

The page recovery procedure is simple and takes a few seconds. To start it, on the main page of the site mail.ru on the mailbox opposite the line "Password" click the link "Forgot?" (it is located above the "Login" button) and follow the prompts of the wizard that opens in the next window.

Here you will be asked to enter your username. If, of course, you remember him. You can also get to the page for restoring access to e-mail and all site resources by typing the following combination of characters in the address bar: http://e.mail.ru/cgi-bin/passremind. Enter your username in the appropriate field and click "Next".

To restore access, you can choose the option that is most convenient for you: enter the address of an additional e-mail box, indicate the phone number used during registration, or answer a secret question. Please note that the answer must be entered into the string as it was written earlier, respecting case and spaces. Please note that you will not be able to use this function if the box has been used within the last three days. In this case, you will have to choose another method, for example, using the phone.

To do this, enter the last four digits of your mobile number. Wait for an SMS message with a code. Enter it in the appropriate field and you can start changing your password. Enter the code from the picture and click "Continue". If you cannot make out the combination of letters and numbers, refresh the image and try again. Then click "Save".

If you cannot recover your password on your own, contact the support service by filling out a special form in advance. Please note: the more detailed your answers are, the more the field is filled in, the faster you can start using your e-mail. In the list of required fields of the questionnaire - last name, first name, patronymic of the user, age, date of birth, answer to the secret question, information about the approximate date of registration e-mail, password and date of last login, at least approximate.

After you can enter the mail service, access to your page on mail.ru will also be restored.

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Sources:

Password recovery from mail on the Mail.ru website

how to recover password in mail via phone

Restore mail by phone number

How to restore mail by phone number or using other means, if the password to the mailbox is irretrievably lost, lost, forgotten?

When the entered password does not fit, you can enter your mailbox using the service to recover it. But, before taking more complex steps, make sure that you enter your username and password correctly. Check that in the address:

  1. there were no mistakes in the username (maybe they just missed and entered a nearby symbol, missed a letter or rearranged letters, entered a hyphen instead of an underscore, etc.);
  2. the domain name is correct;
  3. Caps Lock is off (or vice versa is on when needed);
  4. the correct keyboard layout is selected (English or Russian);

If, after several attempts, you still fail to log in, proceed with password recovery.

How to recover mail by phone number

The first rather simple way will be to restore mail by phone number. To use it, you need the phone number specified when registering your mailbox to be available to you.

When choosing this option, the service will offer to indicate in a small field two hidden digits of the phone number to which the password recovery code will be sent; and enter the captcha (code from the picture). Fill in the required information and click the button "Receive code by SMS". The message with the code will come instantly. Enter the received numbers in the field that opens. Done. The system will prompt you to enter a new password and confirm it. Do this and enter the mail.

Close

When entering the e-mail, the system will ask for confirmation of the entered data to improve the security of the mailbox and recover the password. Check the information and confirm it. The problem has been resolved. Your mail has been accessed.

  1. Password recovery for a mailbox without a phone
  2. If the phone number associated with your email is not available to you, you need to choose a different method to recover your email password. It is possible to obtain access to the mailbox through an additional e-mail address entered during registration. On the page that opens, also enter the code from the picture and click "Restore". Close.
  3. From the Project Support Service Mail mail.ru a letter will be sent to the specified e-mail address with a link containing instructions for password recovery. The link is valid for three days. Follow the link. An Instruction will open in front of you - a page with a request to enter a new access code, as well as two fields: for entering a new password and repeating it. Enter, confirm, come in. Use it.
  4. If it was not possible to recover the access code either through the phone or through an additional address, you need to fill out the support request form.
You need to fill out the proposed form: enter the name and surname indicated during registration; date of birth; password; select the period of using the mailbox from the drop-down list. You also need to provide an email address to contact you. Enter the code from the picture and send.

How to restore mail by phone number if you forgot your username and password

When you forget not only the password, but also the login, you will not be able to restore mail by phone number so immediately.

The most drastic option is to create a new account on the mail server. If you need to restore it, because invaluable information remained in your mail: addresses, letters, files, or you provided this address as a contact to a person who is very important to you, then you can advise you to take the following steps: If you have any questions or complaints - let us know

Close

contact people from the contact list (address book) with whom you corresponded. Perhaps they still have your messages or address;

  1. Password recovery for a mailbox without a phone
  2. If the phone number associated with your email is not available to you, you need to choose a different method to recover your email password. It is possible to obtain access to the mailbox through an additional e-mail address entered during registration. On the page that opens, also enter the code from the picture and click "Restore". Close.
  3. look into your other mailboxes, for example, in your work one. Perhaps something was sent from him to a forgotten e-mail;

look in the settings of your personal account or profile of online stores, online banks, payment systems or social networks;

search in browser autosaved data.

After solving the problem with the login, it will be easier to recover the password if you do not remember it. We have presented several methods above.

CloseClose

In Mail.ru, you can restore access to your account in three ways: by phone number, backup mail, Mail.ru Mail application. Think ahead of time about forgetting your password and prepare all recovery methods.

Telephone

If you forget your password and want to quickly restore access, you can do this using your phone number. We will send a code to change your password to the number added to your account.

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